Be a savvy student - what you need to know
Need more help? Visit our Top tips for transitioning to tertiary study page.
Be aware of scammers
FREE LAPTOPS, GIFTS AND CASH! Sound too good to be true? It is.
A new flyer has been released to warn students about people approaching them offering cash, vouchers or gifts (e.g. laptops) to enrol in a course, or trying to get them to hand over personal information.
Protecting your personal details against scammers is essential to help stop you being unknowingly scammed into a VET FEE-HELP debt. Find out more about the signs of a scammer, how to protect yourself and where to go for assistance in the VET FEE-HELP scam flyer PDF 530kb
How to choose the right course for you
See the Choosing the right qualification for you factsheet PDF 160kb
Many education institutions offer the same qualifications. You should compare several different institutions that offer the same type of qualification you are interested in, and consider the following information, before making the decision to enrol.
You will also need to consider if you have the necessary foundation knowledge or prerequisites required to do the course. You should carefully consider whether the course will give you the skills and knowledge that you need for your chosen profession/future study.
Australian Qualification Framework
The Australian Qualification Framework (AQF) underpins the national system of qualifications in Australia and provides an indication of the volume of learning (i.e. timeframe) normally required to complete each qualification, noting that online or appropriately accelerated study may be completed earlier than indicated. Some VET providers may also advertise that their courses can be completed in nominated hours/weeks.
The AQF indicates the volume of learning for relevant qualifications as listed below:
|Name||Volume of Learning|
|Certificate IV||0.5 - 2 years|
|Diploma||1 - 2 years|
|Advanced Diploma||1.5 - 2 years|
|Bachelor Degree||3 - 4 years|
|Bachelor Honours Degree||1 year|
|Graduate Certificate||0.5 - 1 year|
|Graduate Diploma||1 - 2 years|
|Masters||1.5 - 2 years|
|Doctoral Degree||3 - 4 years|
Consider the price of the qualification at different institutions.
If there are large differences, you may wish to contact the institution to discuss why their qualification is cheaper/more expensive.
- If the qualification is cheaper, check if it is still a recognised qualification by the relevant industry or peak body/organisation that represents that occupation (for example, accounting/engineering, nursing etc).
- If the qualification is more expensive, ask whether you will receive additional training/learning/support/mentoring as part of your qualification.
Check if you will have to pay any incidental fees.
The price listed for a qualification is for the tuition only, but some subjects/courses will often involve additional costs for textbooks and/or specialist equipment. These fees cannot be deferred/paid with a HECS loan (including VET FEE-HELP).
Check if there are additional items/specialist equipment that you will have to buy.
For example, are there textbooks, laptops/specialist computer programmes that you will have to purchase? Many science courses will require you to purchase protective equipment (i.e. lab coat, glasses, gloves).
Is there a uniform that you will have to purchase?
For example, some courses that have external placements will require you to wear a uniform that identifies your education institution (i.e. nursing/aged care facility/hospitality placements).
What are the other associated costs with external placements?
For example, how to pay for travel, accommodation and meals are considerations to take into account when attending residential schools, internships or work or professional placements.
Also check if you will require any immunisations, criminal record clearances, or attainment of a first aid/senior first aid certificate as part of your course.
Consider how you will pay for your qualification.
Consider if you are eligible for a HECS loan (including VET FEE-HELP) to pay for your tuition.
You will also need to consider how you will pay for any incidental fees required as you will not be able to use a HECS loan (including VET FEE-HELP) for these fees.
If you are not eligible for a HECS loan (including VET FEE-HELP), consider whether you are able to pay your tuition fees (and incidental fees) upfront in total/via instalments/payment plans to your institution. You can also enquire with them about whether you would be eligible for any in-house scholarships or other financial assistance they may offer.
How is the qualification / training delivered?
Check whether the qualification is offered on campus or online.
Many education institutions offer students the opportunity to complete a qualification either on campus or online. You may find one mode more suitable than the other, depending upon your family/work commitments.
- If the qualification is offered on campus, consider whether you have the transport and time to attend lectures/tutorials.
- If the qualification is offered online, consider whether you have the time and self-discipline to commit to this mode of study.
- If you do pursue online study, be sure that you have the correct IT equipment to undertake the study – i.e. access to a computer on a regular basis at the allocated time of your lecture/discussion, and the correct speed and data internet connection required for the website (institutions will specify the minimum connection details required).
You should investigate what your job prospects could be once you’ve completed your qualification.
- Ask your institution if they offer job placements/internships as part of the qualification. Any job placements/internship opportunities offered as part of a qualification will be a valuable experience as it will offer you 'real-life' experience in your intended profession.
- Ask what the institution’s graduate outcomes are like. For example, ask how many graduates they have produced over the last couple of years, and if those graduates are now employed.
- You could also contact previous graduates (check out industry/alumni networks) to see what they thought of the qualification, or potential employers in that field for advice on whether they value that qualification or can suggest a better alternate one.
Do you know when your census date is?
See the Why is your census date so important factsheet PDF 176kb
Important census date information
Your tax file number (TFN)
See the Protect your TFN factsheetPDF 168kb
Why do you need a TFN?
If you want to use a HECS loan (including VET FEE-HELP) to pay for your study, you must submit your valid TFN (or valid Certificate of application for a TFN) by the census date. Otherwise, you will not be able to use a loan for that study period.
- Your TFN is a unique number allocated to you by the Australian Taxation Office (ATO) for tax, HECS repayments (including VET FEE-HELP) and other purposes. When you access a HECS loan (including VET FEE-HELP), the debt is recorded against your TFN and repayments are made via the tax system.
- If you do not have a TFN yet because you do not have a job, you must apply to the ATO for one.
Why do you need to protect your TFN?
Your TFN is an important part of establishing your identity when you start a new job, open bank accounts and apply for government benefits.
How can you keep your TFN secure?
Keep your TFN (and other personal details such as bank account passwords) secure by:
- not carrying them in your purse or wallet and not storing them in your mobile phone,
- not sharing them with friends (including on social networking websites),
- disposing of documents containing identity details by shredding or otherwise destroying them,
- installing up-to-date anti-virus software on your computer, and
- providing your identity details only to trusted or reliable organisations.
Who should you provide your TFN to, in order to access a HECS loan (including VET FEE-HELP)?
Be mindful of who you provide your TFN/personal information to.
Where can you go for further support?
See the Need more assistance factsheetPDF 176kb
Where can you go if you have an issue or concern?
As a domestic student, if you are not satisfied with the quality of service or training being provided, and you think your institution is breaching or has breached its legal requirements, your first course of action is to have your complaint investigated through your institution’s internal complaints and appeals processes. Please refer to your institution’s website for detailed information about lodging a complaint. For more information about student complaints, visit the Grievances page. If you are not satisfied with the outcome after following your institution’s internal procedures, and still believe your institution is breaching or has breached its legal requirements, you may submit a complaint to the relevant regulator for your institution:
- For VET institutions, this could be the Australian Skills Quality Agency, the Victorian Registration and Qualifications Authority, or the WA Training Accreditation Council. For more information about student complaints, visit the Grievances page.
- For higher education institutions, this is the Tertiary Education Quality and Standards Agency (TEQSA) to register a complaint if it is about quality issues. For more information on what types of complaints TEQSA can assist with and how to submit a complaint, please visit the TEQSA complaints page. Please note that TEQSA does not respond to student complaints but notes them as part of its quality assurance and compliance process. For more information about student complaints, visit the Grievances page.