Higher education providers can find links and resources relevant to the Higher Education Loan Program (HELP) loans and higher education policy.
What's on this page
Website links
The USI website enables providers to verify student USI details.
The myHELPbalance website allows providers to view student HELP loan history and available HELP balance.
The Tertiary Collection of Student Information (TCSI) website gives providers quick access to information to report students, staff and applications data.
The Tuition Protection Service (TPS) website has information and resources for providers related to their tuition protection obligations.
Legislation, guidelines and guidance material
The Higher Education Support Act 2003 (HESA) is the main legislation governing higher education in Australia.
The Higher Education Administrative Information for Providers (AIP) is designed to help higher education providers understand their obligations under the Higher Education Support Act 2003 (HESA), legislative instruments made under HESA, and other Australian Government legislation.
The Tertiary Education Quality and Standards Agency Act 2011 (TEQSA) is the main legislation regulating and assuring the quality of higher education in Australia.
eCAF developers’ group
The eCAF developers’ group is a forum for discussion of integration, technical matters, policy and legislation and system changes relating to the Government’s electronic Commonwealth assistance form (eCAF).
In this group, the department provides advice on technical questions, notice for system outages and maintenance periods, and delivers release notes for upcoming system changes.
If you would like to be part of the discussion or receive these updates, please request to join the group by contacting us at HEenquiries@education.gov.au.
Australian Universities Accord
The Australian Government's Budget Summary 2024-25 details recommendations under the Australian Universities Accord.