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Commonwealth Assistance Notice (CAN)

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Commonwealth Assistance Notice (CAN)

A notice from your provider showing what units of study you have used a HELP loan to pay for

  • Starting study: the basics
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  • Loan eligibility
  • Loan application
  • Managing and repaying your loan
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The Department of Education acknowledges the traditional owners and custodians of country throughout Australia and their continuing connection to land, waters and community. We pay our respects to them and their cultures, and Elders past and present.

  • Starting study: the basics
    • Higher education: overview
    • Getting into higher education
    • Postgraduate and returning to study
    • Compare courses
    • Providers offering Commonwealth assistance
    • Your USI / CHESSN
    • Your Tax File Number (TFN)
    • Key dates and terminology
    • Indexation and loan increases
  • Financial and study support
    • Commonwealth supported places (CSPs)
    • Student contribution amounts
    • Student learning entitlement (SLE)
    • How student loans work
    • HECS-HELP
    • FEE-HELP
    • SA-HELP
    • OS-HELP and overseas study
    • STARTUP-HELP
    • HELP Publications
      • 2024 Commonwealth supported places and HECS-HELP information booklet
      • 2024 CSP and HECS-HELP fact sheet
      • 2024 FEE-HELP information booklet
      • 2024 FEE-HELP fact sheet
      • 2024 OS-HELP statement of terms and conditions
      • 2024 OS-HELP fact sheet
      • 2024 SA-HELP information booklet
      • 2024 SA-HELP fact sheet
      • 2024 STARTUP-HELP information booklet
      • 2024 STARTUP-HELP fact sheet
      • 2025 Commonwealth supported places and HECS-HELP information booklet
      • 2025 FEE-HELP information booklet
      • 2025 OS-HELP statement of terms and conditions
      • 2025 SA-HELP information booklet
      • 2025 STARTUP-HELP information booklet
    • Obligations and rights
    • Tailored support for students with unique needs
    • Scholarships
    • Student income support
    • Student advocacy
    • Support for Students Policy
  • Loan eligibility
    • Eligibility: Overview
    • Australian citizens
    • Non-Australian citizens
    • Eligibility FAQs
    • Your borrowing limit
    • Loan deadlines
  • Loan application
    • Application process: Overview
    • Electronic Commonwealth Assistance Form (eCAF)
    • Application FAQs
    • Checking your application status
    • Changes or corrections to your application
  • Managing and repaying your loan
    • Loan repayments
    • Checking your HELP debt?
    • Moving overseas
    • Facing financial hardship
    • Loan increases and indexation
    • Commonwealth Assistance Notices (CAN)
    • Incorrect charges
    • Making a complaint
    • Switching courses or providers
    • Withdrawing from study
    • Cancel your HELP debt under 'Special Circumstances'
    • Reducing HELP debt for very remote teachers
    • Noticed changes to your HELP debt at the ATO?
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